Pokémon Concierge: how to watch, trailer, voice cast and more

Pokémon Concierge is a fun-filled getaway that's now arrived on Netflix.

The stop-motion animated series is the first-ever collaboration between The Pokémon Company and Netflix, and it sees us traveling to an unseen part of the Pokémon world. Instead of following a Pokémon trainer like Ash Ketchum, Pokémon Concierge sees us jetting off to the Pokémon Resort.

There, we're introduced to Haru, a concierge at the complex who is so thrilled to be leaving the hustle and bustle of the real world behind and helping the critters (and their owners!) get some much-needed rest and relaxation. 

Netflix is home to loads of great animated series including Arcane, Castlevania: Nocturne and Scott Pilgrim Takes Off, and Pokémon Concierge definitely fits into this impressive library. And luckily, Netflix has confirmed that more episodes are in the works!

If you're planning to take a trip to the Pokémon Resort, here's everything you need to know about Pokémon Concierge.

Pokémon Concierge release date & how to watch

All four episodes of Pokémon Concierge are now available to stream on Netflix. The series premiere on Thursday, December 28, 2023. 

If you're looking for more animated shows to enjoy, check out our picks for the best anime series on Netflix we think you should be streaming right now.

How many episodes of Pokémon Concierge are there?

Pokémon Concierge is comprised of 4 episodes, each of which is between 14 and 20 minutes long. 

What is Pokémon Concierge about?

Pokémon Concierge is an unorthodox miniseries all about the loveable monsters and sees Haru, a new worker, joining the staff at the Pokémon resort, where she works hard to care for the iconic creatures and their owners. As every trailer has revealed, there are bound to be mishaps along the way! 

The full synopsis from the Pokémon website reads: "Pokémon Concierge follows the exploits of Haru, a new concierge at the resort, the Psyduck she works with, and their interactions with the Pokémon and their Trainers who visit as guests. The series is animated by the Japanese production company dwarf studios, whose work can also be seen in the Netflix series Rilakkuma and Kaoru. Their charming style is a perfect fit for the world of Pokémon."

Pokémon Concierge voice cast

Netflix revealed bot the Japanese and English voice cast for Pokémon Concierge ahead of the series' premiere. The English voice actors are: 

• Karen Fukuhara (The Boy and the Heron)
• Imani Hakim (Everybody Hates Chris)
• Josh Keaton (Voltron: Legendary Defender) as Tyler
• Lori Alan (Spongebob SquarePants) as Watanabe

Meanwhile, the Japanese Pokémon Concierge voice cast includes: 

• Non (In This Corner of the World) as Haru
• Farious Ai (JoJo's Bizarre Adventure: Stone Ocean) as Alisa
• Eita Okuno (Yell) as Tyler
• Yoshiko Takemura (Tiger & Bunny) as Watanabe

Is there a Pokémon Concierge trailer? 

Yes! The trailer for Pokémon Concierge makes the series look like a perfect getaway. Beginning with Haru arriving at the resort, we then get to see a snapshot of her working alongside some of the adorable Pokémon models... and the mishaps that ensue. 

In early 2023, Netflix also released a teaser trailer introducing the conceit of the show, and showing off a thoughtful-looking Psyduck wandering along the beachfront. 

Is Pokémon Concierge real stop-motion animation? 

Yes, Pokémon Concierge is a real stop-motion project. As we mentioned, Netflix has partnered with the acclaimed dwarf studios in Japan to create the show. 

If you'd like a closer look at how Pokémon Concierge was brought to life, Haru's voice actor, Non, paid a visit to dwarf herself. It gives a behind-the-scenes look at some of the sets and, crucially, the adorable Pokémon models and sets the studio has built for the show.  

Whilst there, Non chats with director Iku Ogawa, who revealed that they'd filmed some of her facial expressions as reference footage to bring them across to her character. Check it out here:

What else is there to know about Pokémon Concierge? 

The other thing to note about Pokémon Concierge is that the theme song, "Have a Good Time Here", has been performed by the legendary Japanese singer, Mariya Takeuchi. 

Is Pokémon Concierge getting a second season?

Yes! Netflix confirmed that more episodes of Pokémon Concierge are in production on February 19, 2024. 

Both the streamer and the official Pokémon account tweeted that new episodes of the charming series were in production, along with an adorable poster of Haru turning her own hand to stop-motion animation, with her Pokémon sidekick right by her side. 

Sadly, the announcement didn't confirm how many more episodes we'd be getting; here's hoping the new series is longer than the first!